Privacy Policy

Booking Policy

To ensure we provide every client with the best possible experience, please review our booking policy in its entirety before scheduling your appointment.

Appointment Scheduling

  • Please select the earliest available time for your preferred appointment date.

  • A $50 reservation fee is required to secure all appointments. This fee is non-refundable and non-transferable, but will be applied toward your total service cost.

Hair Extensions & Color Selection

  • Hair extension color must be selected during the booking process.

  • If no color is selected, we will provide Black (#1 or #1B) by default.

  • Available colors include: #1, #1B, #2, #4, #27, #30, #33, #350, #613, and Burgundy.

  • If you prefer a color not listed above, you are welcome to bring your own hair extensions.

Hair Preparation

  • Hair must be thoroughly shampooed, fully blown out, and free from oils, gels, or other styling products prior to your appointment.

  • If you prefer specific hair products to be used during your service, please bring them with you.

Hair Included

  • Hair extensions are provided for most styles unless otherwise stated in the service description.

Service Duration

  • Braiding services require time and attention to detail. We prioritize quality over speed to ensure the best results.

  • If you have a strict schedule, please book on a day when you can comfortably accommodate your service time.

  • A 15–30 minute break may be required during longer appointments.

Photos & Social Media

  • We may take photos or videos of completed hairstyles for business records and social media content.

  • If you prefer not to be photographed, please include a note during booking or inform your stylist before your service begins.

Late Arrivals

  • If you are running late, please notify us as soon as possible.

  • A $20 late fee will be applied after 15 minutes of lateness.

  • Excessive lateness may result in your appointment being shortened or rescheduled.

Our Commitment to You

  • If your service does not begin within 15 minutes of your scheduled appointment time after you have arrived, we will credit you $20.

Rescheduling & Cancellations

  • Appointments may be rescheduled once, provided at least 24 hours’ notice is given.

  • Same-day cancellations will result in the forfeiture of the reservation fee.

Same-Day & Emergency Appointments

  • For same-day bookings or squeeze-in appointments, please text 843-940-0246 for availability.

Payment Methods

The remaining balance is due at the completion of your appointment.

Accepted payment methods:

  • Cash (Preferred)

  • Zelle: 843-940-0246 (Registered as Favour)

  • Cash App: $Sissyalaje

  • Apple Pay

  • Afterpay

  • Credit/Debit Cards

Please select your preferred payment method during checkout when applicable.

Custom Styles & Special Requests

For custom sizes, style modifications, or any hairstyle not listed on our booking page, please text 843-940-0246 before scheduling your appointment.

Thank you for choosing Sissyalaje. We look forward to providing you with an exceptional experience.